Email addresses and login FAQs

I see an error that says this email is already registered, what do I do?

If you see this message, the email that you are trying to add has already been added to a different Overleaf account. Users can sometimes create an additional account when quickly accepting an invitation to join a project or when signing in from a new location.

If you see this message, you should recover this other account by logging in using that email address. If you do not know the password for this other account, you can request that a password reset email be sent to that address using this form.

If you've created more than one Overleaf account, we suggest that you merge your accounts and add your email addresses to your merged account. Suggestions for merging Overleaf accounts can be found here.

I can't log in with my login method any longer, what can I do?

If you registered with your institutional single sign-on (SSO) identity, your Google account, ORCID, or Twitter, you can set an Overleaf-specific password and log in with your primary email and password at any time.

If you need to set or reset your Overleaf-specific password, you can request that a password reset link be emailed to your primary email address using Overleaf's password reset request form.

I forgot my password and I cannot access my primary email, how can I access my Overleaf account?

If you cannot access your Overleaf account and no longer have access to your primary email, please get in touch with Overleaf Support. You can also reach us via the form on our contact page or by email: [email protected].