Halting domain capture

Administrators can stop the domain capture process on individual domains.

Overleaf Pro group administrators can remove a domain in order to stop capturing users under that domain.

A removed domain will revert to the "Generate token" state. Overleaf will not attempt to verify these domains. If a domain should not be associated with your organization, please contact Overleaf Support, who can remove it from the domain management table.

When domain capture is inactive for a domain, users may register Overleaf accounts with emails under that domain without being directed to join the subscription of the organization that owns the domain. Members can still be directly invited to join the subscription when the domain is inactive.

If domain capture is re-activated for a domain, users who previously registered under that domain while it was inactive will be prompted to join the subscription and become managed on their next login to Overleaf.