Controlling feature availability

Some Overleaf features can be enabled or disabled for group subscriptions on request.

Subscription administrators can request that certain Overleaf features be disabled or enabled for members of their subscription. In order to request a change in availability of any of the features described on this page, please get in touch with our support team.

Feature	Default behaviour	Notes
Overleaf Chat	enabled for all groups	Overleaf Chat is a standard feature that is available to all Overleaf users unless disablement is requested by the group administrator.
Overleaf AI	enabled at the free level by default for all groups that have not enabled Managed Users disabled for Pro groups with Managed Users	Overleaf AI features have Standard and Pro tiers aligned with group plan. AI can be disabled on all groups by contacting Support or enabled in the case of Managed Users.
Dropbox Synchronization	enabled for all groups	Dropbox Synchronization is a premium feature that is available on all group plans unless disablement is requested by the group administrator.

AI features

This information is for admins of Managed User groups. If you are a user see our AI features and managed accounts documentation.

AI features are enabled by default for all group subscriptions, except Pro groups with Managed Users enabled (where AI is disabled by default).

When AI features are enabled for your group, members can use Overleaf's AI tools — including Error Assist, language suggestions, rewrite tools, and the AI assistant — within the allowance included in the plan.

To request a change to AI feature availability for your group, contact our support team.

How AI access works across organizations

AI access is determined by each user's own account settings, not the project they're working on. This means:

• A member of your group whose AI is disabled cannot use AI features in any Overleaf project—including projects owned by users outside your organization.
• A collaborator from outside your group who joins one of your members' projects is governed by your organization's settings, however any organization disablement takes precedent.

The diagram below shows how this works across three scenarios involving two organizations—one with AI disabled (Company A) and one with AI enabled (Company B).

Scenario 1: The project owner is from Company A (AI disabled). Neither the owner nor their Company B collaborators can use AI, because the owner's AI is disabled at account level.

Scenario 2: The project owner is from Company B (AI enabled). The owner and Company B collaborators can use AI. The Company A collaborator cannot, because their own organization has disabled AI.

Scenario 3: The project owner is from Company B (AI enabled) but has individually disabled AI on their account. The owner cannot use AI. Company B collaborators whose AI is individually enabled can use AI on the project. The Company A collaborator cannot.

Disabling AI for your group ensures your members cannot use AI anywhere on Overleaf, regardless of which projects they're working on or who owns them.

Default AI access by group type

Group type	AI default	Notes
Group Standard	Enabled	Members get Standard AI allowance; contact support to disable
Group Pro (without Managed Users)	Enabled	Members get Max AI allowance; contact support to disable
Group Pro (with Managed Users)	Disabled	Contact support to enable