User enrollment

Users create their own Overleaf accounts and self-enroll in the Overleaf subscription. Users who are entitled to join the subscription will see their accounts automatically upgraded.

User account provisioning

Users don't need to create a new Overleaf account if they already have one. Existing Overleaf users can add institutional SSO access and join the subscription with their existing Overleaf account.

Overleaf users provision their own Overleaf accounts and can either join an Overleaf Commons subscription with an existing Overleaf account or create a new account to join the subscription.

People who don't already have an Overleaf account can create a new account on the main Overleaf registration page or your own Overleaf portal page.

User enrollment

Administrators do not directly enroll users in the subscription. Users maintain their enrollment by confirming their affiliation and eligibility to participate in the subscription.

Overleaf Commons enrollment is based on the user being affiliated with your organization as indicated by a confirmed organization email address. Additional entitlement criteria can be applied (to limit the subscription to specific faculties, departments, or roles) in cases where single sign-on has been configured.

Overleaf identifies user affiliation based on email addresses and we maintain a list of domains known to be associated with an organization to enable this. During the onboarding process, customers are asked to confirm the domains that are associated with their organization and are asked to notify Overleaf Support of any domain changes.

Non-SSO enrollment

If you don't provide SSO, a user's affiliation and enrollment in the subscription are based on their ability to confirm a valid organization email address. When a user adds an email address to their Overleaf account, they're sent an email and code that can be used to confirm their address.

All users with a valid email address belonging to your identified domains will be able to join the subscription. Overleaf Commons subscriptions that do not use SSO can only be restricted based on email domain, no other criteria can be applied.

See our user documentation for instructions on adding email addresses to an Overleaf account.

SSO enrollment

If you have set up SSO with your subscription, this is used to confirm a user's affiliation. The data that is sent with the authentication response to Overleaf will indicate if the user should be enrolled in the Commons subscription, or if their account should remain on the free plan or their own subscription.