Getting set up
This page explains how the subscription setup process works.
Overleaf Commons subscriptions are set up in collaboration with members of the Overleaf Support and Success teams. As part of the onboarding process, the Overleaf Support team will provide technical assistance and help with single sign-on and portal setup. Once the subscription is enabled, the Overleaf Success team will give an overview of the subscription's usage metrics and provide additional resources and information.
The setup process
Kickoff meeting
The Overleaf Commons onboarding process usually begins with a kickoff meeting to answer any questions you might have about your new subscription and how the setup works. During this meeting, we'll explain what information we need to set up the subscription, describe how we gather that information, and outline the steps in the subscription setup.
Portal page setup
A Commons subscription comes with an Overleaf portal page—while these are optional, most customers choose to have one. This customizable page provides:
Information about your subscription, including who is eligible to join.
Links to helpful information about how to use the service and access to key resources, including how to maximize the benefits of premium features and information about technical support.
A direct link to your SSO login page (if you choose to have SSO), allowing users to easily register or log in to their Overleaf accounts.
You'll need to provide us with information, images, and any wording that you want to include on your portal page.
Single sign-on (SSO) setup
Overleaf Commons supports a standard SAML single sign-on (SSO) configuration. During the onboarding process, the Overleaf support team will provide you with configuration information and will assist in the setup of the SSO login option.
We'll need to work with you and your IT team to get this up and running correctly. There's more about the information you'll need to provide in: Single sign-on (SSO)
Launching your Commons subscription
Once everything is set up correctly, our Customer Success team will work with you to launch and promote the subscription to your users. If you would like to get a head start and begin working on custom promotional materials with our Customer Success team prior to completion of the technical setup, please contact the Success team at your convenience
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