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Groups
Groups
  • Welcome
  • Getting started
    • How to create a group
    • Accessing your admin settings
  • User management
    • How to add and remove users
    • Roles and permissions
    • Managed Users
  • Overleaf Group single sign-on
    • Setting up Group SSO
      • Plan for success
      • Step 1: Add Overleaf to your Identity Provider
      • Step 2: Configure your SSO settings with IdP metadata
      • Step 3: Verify the connection between your IdP and Overleaf
        • Group SSO test troubleshooting
      • Step 4: Enable SSO for your team
    • Linking users to Group SSO
    • Maintaining Group SSO
    • Group SSO FAQs
  • Subscription management
    • Renewing a subscription
    • Switching plans
    • Updating billing information
    • Accessing invoices and receipts
  • Troubleshooting and support
    • FAQs
    • Overleaf user docs
    • Contact support
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On this page
  • Plan management
  • Payments and invoicing
  • User management

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  1. Troubleshooting and support

FAQs

Plan management

Can I change plans or cancel later?

Yes, you can do this at any time by going to Account > Subscription when logged in to Overleaf. You can change plans, switch between monthly and annual billing options, or cancel to downgrade to the free plan. When canceling, your subscription will continue until the end of the billing period.

If I change or cancel my Overleaf plan, will I lose my projects?

No. Changing or canceling your plan won’t affect your projects, the only change will be to the features available to you. You can see which features are available only on paid plans in the comparison table.

Is an Overleaf Group plan more cost effective?

Our Group subscriptions allow you to purchase access to our premium features for multiple people. They’re easy to manage, help save on paperwork, and reduce the cost of purchasing multiple subscriptions separately.

Payments and invoicing

Can I pay by invoice or purchase order?

This is possible when you’re purchasing a group subscription for five or more people, or a site license. For individual subscriptions, we can only accept payment online via credit card, debit card, or PayPal.

Who is eligible for the educational discount?

The educational discount for group subscriptions is for students or faculty who are using Overleaf primarily for teaching.

User management

What’s the difference between users and collaborators on an Overleaf group subscription?

On any of our group plans, the number of users refers to the number of people you can invite to join your group. All of these people will have access to the plan’s paid-for features across all their projects, such as real-time track changes and document history.

Collaborators are people that your group users may invite to work with them on their projects. So, for example, if you have the Group Standard plan, the users in your group can invite up to 10 people to work with them on a project. And if you have the Group Professional plan, your users can invite as many people to work with them as they want.

Can I add more users to my group subscription at a later date?
Does the lead admin need to consume a license or can they just manage the group?

The Lead Admin does not need to consume a license to manage the group. They can oversee group management tasks — such as adding and removing members, assigning roles, and viewing metrics — without using one of the group’s available licenses.

However, if the Lead Admin wants to access the Premium subscription features included with the group, they will need to add themselves as a Group Member, which will consume a license.

What’s the difference between users in a group and collaborators?

Users in a group are individuals who are part of an Overleaf group subscription. They benefit from the subscription’s features, such as access to Premium features (depending on the group plan). Group users are managed by the Lead Admin or Group Managers and consume a license from the group subscription.

Collaborators, on the other hand, are people you share projects with. They can work on a shared Overleaf project regardless of whether they are part of your group subscription. Collaborators do not need to be members of your group or have a Premium subscription; they can use the free version of Overleaf to access shared projects.

PreviousAccessing invoices and receipts

Last updated 4 months ago

Was this helpful?

Absolutely. To add more users to your subscription you’ll just need to contact the .

Overleaf Support Team
Group SSO FAQs